Frequently Asked Questions
Everything you need to know about your Fleuron Paris purchase, from craftsmanship to delivery.
Where are Fleuron Paris products manufactured?
Our leather goods are designed in Paris and handcrafted in our partner workshops in Italy and Spain, ensuring the highest standards of European craftsmanship and material quality.
What type of leather do you use for your handbags?
We exclusively use premium full-grain calf leather sourced from renowned European tanneries. Our leathers are selected for their durability, natural texture, and ability to age beautifully over time.
Do you offer international shipping?
Yes, we ship worldwide. Delivery times vary by region, typically taking 3-5 business days for Europe and 5-8 business days for the rest of the world. All shipments are insured and trackable.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original condition, unused, and with all protective packaging and tags intact to qualify for a full refund.
How should I care for my Fleuron leather bag?
To preserve the leather, avoid prolonged exposure to direct sunlight or humidity. We recommend cleaning with a soft, dry cloth and storing the bag in its provided cotton dust bag when not in use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and secure installment payment options through Klarna or Alma depending on your location.